This website is operated by Yacht Foot LLC.
Terminology applicable to these specific Terms and Conditions, as well as any and all Agreements based thereupon, is as follows:- “The Customer”, “Member”, “Your” and “You” refers directly to you, as the individual making use of this website, and the individual who accepts these Terms and Conditions.
Yacht Foot LLC shall henceforth be referred to as “Website”, “Company”, “Us” and “We”. The purpose of this document is to outline and govern the relationship between you (customer or designer) and us. Your use of and access to this website, as well as the services it offers (known collectively as the “Services”) is subject to the notices, terms and conditions detailed below (known collectively as the “Terms of Service”).
We reserve the right to amend this Agreement from time to time as we see fit, and also reserve the right to amend the Cookie Policy and/or the Privacy Policy also. Should amendments occur, we shall notify you.
General Terms
We aim to ensure that all the information displaying on our website, including descriptions, prices and specifics, is up to date and accurate. Nevertheless, errors may sometimes occur. In the event that we identify an error relating to your profile/ account, we will always inform you of this at the earliest possible opportunity, and provide you with the option to review, confirm or update your information.
We reserve the rights to change pricing details at our own discretion. The users understand that we also reserve the rights to refuse bookings in the event we suspect that you have made a fraudulent purchase. Please read the terms of our charter partners HERE. For breakdowns, double bookings or unavailability, please read our third party partner's terms and conditions.
Use of the Website
By making use of our website, you acknowledge and agree to be bound by the following terms:
- You shall not make use of the website to commence or further any unlawful or fraudulent activity.
- You shall not copy, disclose or distribute the website or its components in any format, including but not limited to “scraping” via automatic or non automatic means.
iii. You shall not utilize the website in any unlawful manner.
- You shall not interfere with or compromise the security or integrity of the system, nor make any attempt to do so. Nor shall you decipher or attempt to decipher transmissions from or to the Website servers.
- You shall not use scrapers, crawlers, spiders, robots or other means to interface with or extract data from the website other than the means provided by us.
- You shall not use bots or other software to issue messages through our website.
vii. You shall not access the website for the purpose of attempting to build similar products or services
viii. You shall not take actions that impose or have the potential to impose large or unreasonable demands on our hardware or infrastructure. What constitutes a large or unreasonable load is at our own discretion.
If at any time we discover that you are undertaking any of the actions or behaviors described, we reserve the right to terminate or suspend your access to our website. While we will generally provide explanations to users suspended or terminated, we are not obligated to do so and reserve the right to terminate or suspend the access of any user without explanation or notice, at any time.
Deposits
In case the cabins are not secured and you do not receive an email from us regarding the secured notification, your deposit will be refunded to you. The users agree that once the cabin is booked and they receive a confirmation email about "Secured Notification", the deposit will not be refunded.
Refund Policy
We offer refunds in a few situations, such as, if the boat is not booked. We may also offer refund in the event a replacement for your cabin is booked after you receive a secured notification email. We may deduct 20% fee.
Payments
Clients are required to deposit an initial sum of $500, and then 50% balance is required to pay 120 days before the trip. All the remaining balance must be paid 60 days before the trip date. Clients can opt for auto-billing on their credit cards. The cancellation of auto-pay must be submitted by email to payments@yachtfoot.com 15 days before due date. The users also understand that the credit card information submitted by them is 100% genuine and authentic. In case we are unable to process credit card, a fee of 5% will be charged. Also, the client may have to pay a 5% penalty for late payments.
Cancellations
Yacht Foot works in a unique way to minimize costs, and each trip requires a minimum of six reservations. In case the requirement is not met, the trip will be cancelled and clients will be offer refunds (please read our Refund/ Cancellation Policy for more information). We will inform our clients about the cancellation 30 days before the departure.
Client Behavior
Yacht Foot LLC makes every attempt possible to ensure your trip is smooth and safe. In the event a client harass, damages equipment, acts dangerous, refuses to follow captain's rules, we reserve the right to remove them from the trip immediately at any location, with no compensation or refund. Safety is our high priority, and we ensure our clients are safe. In case they refuse to be removed, we may call authorities to remove the clients. They will be liable for any incurred costs due to removal and we will not provide any compensation.
Lost/ Damaged Equipment
In case the clients use sports equipment, it is their responsibility to keep it safe and secure. The paddle boards and kayaks must be loaded on deck after use. If you need any assistance, please ask crew members, captain or host. If the equipment is lost or damaged, the client(s) will be responsible for the replacement charges (payable at the end of charter).
Smoking
Indoor smoking is strictly prohibited. Clients can smoke only in a manor so that other clients are not affected.
Drugs or Weapons
Illegal weapons or drugs are not allowed at any time during Yacht Foot trip duration. In case we find any illegal weapon or drug, we reserve the rights to remove the client(s) any time, at our own discretion. No any compensation or refund will be offered. Clients will be responsible for the incurred costs due to removal and they do not reserve any rights to demand a refund from Yacht Foot LLC.
Health Requirements
The clients acknowledge and agree to understand the risks involved in travel and bare boat chartering, and must be in good physical condition. The clients must be able to climb in and out of dinghy, walk up and downstairs, balance themselves on a moving boat, and must understand all the risks clearly.
Missed embarkation
The client understands that Yacht Foot LLC has specified a certain time for embarkation at each location, and it is client's responsibility to arrive on time. In case a client fails to arrive on time and the charter leaves the dock, morning ball or pulls anchor, the client will be responsible to find transportation (air, land or water) to join the charter. Yacht Foot LLC will not be holding the boat at dock to impact transit time to next destination. In the event the client is not coming, or decides to miss embarkation, it is their responsibility to inform our organizer or captain immediately.
Minors
The clients understand that minors (under 18) must be accompanied by parents, family members or guardians. The minimum age to attend a yacht foot event is 12. Private yachts are available for families with children under 12. Please contact us to know more about our private charters.
Visa and Passport Requirements
Clients are responsible for visa and passport requirements. Also, the clients must not book airfare before receiving an email notification by Yacht Foot LLC. In case the user books airfare before receiving the confirmation email, we will not be responsible for loss in case cabins are unavailable.
Complaints
If any problem or complaint arises during the tour, please contact the captain and crew immediately so that they can address your needs or contact representatives to solve the issues. The complaints must be made immediately, and please make sure you explain the details meticulously. Your satisfaction is our priority, and we ensure you are satisfied with the experience. We welcome your suggestions for improvements.
Liabilities and Disclaimers
All the content displayed by this website is not covered by any warranty, conditions or guarantee regarding its accuracy. Unless express statement is provided to the contrary, and to the maximum degree that the law permits, Yacht Foot LLC and all associated content providers, advertisers and suppliers hereby expressly and completely exclude without limitation all warranties, conditions and/or other terms that might otherwise be implied by the legislation, or the regulations of equity, and disclaim liabilities for damages, including but not limited to indirect, direct, consequential, special, incidental or punitive damages, damages for loss of profit, loss of data, loss of use or other intangibles, damages to reputation or goodwill, procurement cost for alternative services or goods necessitated by or related to the inability to use, use of, failures or other performance of this website or any Linked Sites and material posted thereupon, regardless of whether any such damages were foreseeable or arose in equity, tort, contract, restitution, at common law, by statute or otherwise.
The users/ clients also understand that any photo or video taken by Yacht Foot crew or captain can be used for promotional purposes.
Privacy Policy:
We take our commitment to data security seriously. We do not misuse your personal data, nor pass it to third parties. All the information collected by us is stored safely and securely.
Full Statement
This privacy policy details the way we utilize and protect the information that you provide us with. Whenever you submit any information that could be used to identify you as an individual, it will only ever be used as described in this statement.
Data Security
Our data security responsibilities are of paramount importance to us, and we are dedicated to ensuring the security of all the information that we receive from you. We use physical, electronic and business management protocols in order to safeguard our data and protect it from unauthorized disclosure or access.
The information we collect
We are deeply concerned with the information that is collected from the customers. We gather your information when you contact us, book with us, sign up for the newsletter, and any offline interaction such as telephone or in-person conversations. Typical examples of data we will record include your name, physical address, email address and other contact information, such as telephone numbers. We may also collect demographic information about you such as your age, your preferences, and information regarding your family.
We never store information that would be deemed as financially sensitive, such as debit or credit card numbers, security numbers or bank details. If you provide payment details to us online, it is processed by secure third party websites and we do not disclose the information.
Information that is collected automatically:
Navigational Information
When a user visits our website or use the services we offer, we store some information such as the type of browser, the type of mobile device you use etc. We do not gather information such as your IP address. All the information is collected with a legitimate interest only.
If you make payment to us on a telephone call, using a bank card, we still do not store the financial information you provide; it is entered directly onto the payment provider, which is an online service. This is compliant with the thorough annual checks mandated by the Payment Card Industry Data Security Standard. You are also required to submit name, phone number, email address, address, emergency contact, medical care needs, and credit card information.
Cookies and Google Analytics
We may add cookies on the website so that we can customize user's behaviors, offer target marketing services and recognize users on our website. A cookie is basically a small text file that is stored on your device. Cookies are used in order to provide the following services:
A cookie is placed on your device as long as you shop with us;
- The cookies that last only for 30 minutes are used so that we can track the number of visitors to our app.
- The cookies that are stored for midnight are used to track the time of users using the app
- The cookies that are stored for 2 weeks are used to get information about the experience you are having with our product.
- The cookies that are stored permanently are used to remember your password.
We may use Google Analytics, which is a trusted solution to analyze and understand the behavior of visitors on our website. It may track thing like the time frame you spend on our website. This information is totally anonymous and it is not possible to identify a user based on that information. We use Google Analytics and Cookies so that we can:
- Assist you in a better way
- Detect and suspicious activity on the app
- Advertise the products or services you are interested in
You are free to refuse cookies however in that case we may not assist you in a better way.
What we do with your information
The information that we take from you helps us better understand and serve your needs. It is retained for internal record keeping, regulation and audit trail purposes. The information may also be used to assist us with the improvement of our services and products.
Occasionally, we may send out emails containing promotional material for special offers, new products, or other information we believe could be interesting to you. These will be sent to the email address you provided us with. All promotional emails we send out include a link to unsubscribe, should you not wish to receive updates/ messages from us.
Taking control of your information
We never pass personal information about you to any third party unless you grant us permission, or the law requires it of us. You have the ability to restrict the usage or collection of your personal data. You can exercise this by unsubscribing from email using the links provided within the emails, or emailing us directly to request your removal from marketing mailing lists.
You can request to see all information we hold about you at any time by contacting our Data Protection Officer. You can also request that the data we hold for you us amended or updated at any time, also by contacting the Data Protection Officer.
Third party websites
You may find links on our website that lead to other apps or websites which you may find interesting. We do not have control of any of these external websites or apps, and as such cannot be held liable for their own data protection processes. No third party sites are governed by this statement. We advise that you use caution, and always check the privacy statements of third party websites before entering any data onto them.
Consent
Your use of this website constitutes your acceptance of this privacy policy. Your provision, to us, of your personal information constitutes your agreement to our usage, storage, processing, transferal and disclosure of your data and personal information referred to within this privacy policy statement, in accordance with the purposes detailed in the same statement.
California Privacy Rights
The California Civil Code section 1798.83 allows the residents of California to ask for specific information regarding how their information is disclosed to the 3rd party users (for direct marketing initiatives). Your information is not shared with third party marketers. In case there's any question please contact us.
Copyrights
The material content of this website is owned by and/or licensed to us. This includes, without limitation, the graphics, design, layout and appearance of the website. Reproduction is strictly prohibited unless specific exclusion is granted.
If there is any question about our policies, please get in touch with us and we will try to explain our services/ policies to meet all your needs.